Buisiness Analyst (CRM)
Summary: The role of Senior Business Analyst focuses on business analysis activities within a CRM portfolio, ensuring the delivery of excellent service through strategic design and project execution. The position requires a deep understanding of strategic impacts and dependencies, as well as the ability to document project requests and business needs. The analyst will provide data-driven recommendations aligned with the strategic roadmap and KPIs. This is a 12-month fixed-term contract opportunity.
Key Responsibilities:
- Conduct business analysis activities on a CRM portfolio.
- Support strategic design and deliver against agreed projects and programmes.
- Understand and document project requests and business needs.
- Provide data-driven recommendations to support decision-making processes.
- Contribute to the development of target operating models aligned to business strategy.
Key Skills:
- Demonstrable experience in CRM implementation or transformation initiatives.
- Experience in discovery and business case creation.
Salary (Rate): undetermined
City: Bristol
Country: UK
Working Arrangements: undetermined
IR35 Status: fixed-term
Seniority Level: Senior
Industry: Other
My client currently seeks a seasoned Business Analyst. You will be responsible for business analysis activities on a CRM portfolio of work from supporting strategic design to delivering against agreed projects and programmes, ensuring our client receive consistently excellent service.
As the Senior Business Analyst you will be responsible for delivering, supporting and shaping a portfolio of work, with a clear understanding of strategic impact and cross-portfolio dependencies contributing to the development of target operating models aligned to business strategy. You will also be responsible for understanding and documenting the context of project requests, the needs of the business, and the benefits targeted, against the strategic roadmap and relevant KPIs in order to provide data-driven recommendations to support decision-making processes.
Demonstrable experience working on CRM a implementation or transformation initiatives, particularly in discovery and business case creation is essential.
This is a 12 month Fixed Term Contract opportunity!
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