Healthcare Support Worker

Job Overview Maternity Cover The Campbell Centre is a modern inpatient unit for adults. We are looking for enthusiastic and motivated nursing assistants to join the team. You need to possess an aptitude for working with people and be able to communicate to a high standard. interviews will be held face to face, please only apply if you can fulfill this as remote interviews cannot be accommodated.

Main duties of the job In your role as a Healthcare Support Worker you will be actively engaging people in Milton Keynes with acute mental health problems in practical and recovery focused support. We offer scope for personal and professional development within a friendly and supported environment. Experience in mental health is desirable but not essential. You will need to be prepared to work rotational shift patterns to include early, late and night shifts as these are integral to this post. Appointees are also signed up to our internal bank which offers competitive rates and weekly pay. Visits to the unit are encouraged. Please note that this advert may close early if we receive a large number of applications. * Please note that the use of AI is monitored and if used in your application must be declared*

Working for our organisation Here at Central and North West London NHS Trust we provide an extensive range of specialist health services including Physical Health, Mental Health, Learning Disabilities, Eating Disorders, Addictions, Sexual Health and Health and Justice across London, Milton Keynes and areas beyond. Our services are mainly provided in the community, hospitals, schools and prisons. We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

What We Offer 27 days’ leave (rising to 29 after 5 and to 33 after 10 years’ service) Enhanced pay when you work unsocial hours Excellent progression through various career pathway opportunities Regular ongoing supervision and appraisals with optional coaching available Support towards the Continuous Professional Certificate Support to complete the Care Certificate Generous NHS pension Great maternity, paternity and adoption support Access to meaningful discounts and benefits such as cycle and travelcard loans, salary deduction schemes enabling you to buy a car and hundreds of household items whilst spreading the cost over 12 months

Detailed Job Description And Main Responsibilities Participate directly in the delivery of care to a group of patients as delegated by the nurse in charge. Assist patients with daily living skills, e.g. personal hygiene, dietary needs, fluid intake etc. Participate in the observation of patients as indicated in the observation and seclusion policy. Report verbally to the nurse in charge any changes of behaviour, mental state, physical state and the general wellbeing of patients within the ward environment. Use own initiative to provide a safe environment Record electronically or in writing as required the progress and presentation of allocated patients during a span of duty. Responsible for ensuring this activity is validated by a qualified nurse. Participate as required in group therapies or activities under the supervision of a qualified nurse or occupational therapist. Organise low key activities to meet identified patient need. Carry out escort duties to other departments and areas as indicated by the nurse in charge. Driving unit vehicle where application form indicates licence is held. Carry out other appropriate duties within personal capabilities, as specified by a senior e.g. recording temperature, pulse and respirations. Demonstrate the ability to organise and prioritise duties based on individuals presentation

To have an awareness of local Mental Health Service Provisions

Person specification Qualification Essential criteria Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate) Spoken and written English, to an appropriate standard to fulfil the job requirements Desirable criteria Relevant Level 3 qualification -eg. advanced apprenticeship, A-levels, T-levels, NVQ Care Certificate – you will be supported to complete this within 3 months of starting if not achieved elsewhere

Experience Essential criteria Previous experience of working with a multidisciplinary team Experience of working with the general public communicating with a range of different people Previous experience of working in a fast-paced environment Previous experience of working within a customer focused environment Desirable criteria Healthcare/NHS or similar experience in community or hospital settings Volunteer sector Experience in a caring role Previous experience in mental health setting or working with adults suffering from mental health problems

Other Essential criteria Willingness to undertake Care Certificate and further training as required. Prepared to work flexible shifts including both day and night shifts.

Knowledge and skills Essential criteria Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively. Speaking face to face but also by telephone Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary Able to maintain electronic patient records Use Microsoft Word to draft letters and reports You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England. Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan Able to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses Obtain consent and understand how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on your work and the people you are working with Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic. Contribute to the culture of the team and play a role in making it inclusive, kind and hard working. Help others in the team achieve their objectives and deliver safe, effective care. Be a role model and embody CNWL’s values by being Compassionate, Respectful of others and genuinely treating them how you would want to be treated, empowers and supports others and makes them feel better about themselves and Able and willing to work in partnership with service users, their friends and family as well as other health care professionals.

Desirable criteria Basic knowledge and understanding of the Mental Health Act 1983.