Housing Officer

Your new company

Are you an experienced Housing Officer looking for your next opportunity? We are currently working with a respected community-focused housing provider seeking a Housing Officer to join their team on a temporary basis for an initial 3-month period. This is an excellent opportunity to make an immediate impact within a busy housing management team, supporting customers and helping to deliver a high-quality housing service.

Your new role

• Managing a designated housing management patch
• Conducting tenancy visits and estate inspections
• Investigating and resolving anti-social behaviour cases
• Managing tenancy breaches and neighbour disputes
• Supporting tenancy sustainment and customer wellbeing
• Handling arrears monitoring and early intervention activity
• Working closely with internal teams and external partner agencies
• Delivering excellent customer service to tenants and residents

What you'll need to succeed

• Previous experience in a Housing Officer or Housing Management role
• Experience using Homemaster
• Strong knowledge of housing legislation and tenancy management practices
• Experience managing ASB, tenancy issues and customer enquiries
• Excellent communication and case management skills
• Ability to work effectively both independently and as part of a team
• Full UK driving licence preferred

What you'll get in return

Immediate start
Initial 3-month contract with potential for extension
Competitive hourly rate in line with EVH grade 7
Opportunity to join a supportive and highly regarded housing organisation

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Desired Skills and Experience

• Previous experience in a Housing Officer or Housing Management role
• Experience using Homemaster
• Strong knowledge of housing legislation and tenancy management practices
• Experience managing ASB, tenancy issues and customer enquiries
• Excellent communication and case management skills
• Ability to work effectively both independently and as part of a team
• Full UK driving licence preferred

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