Implementation and Improvement Facilitator
Summary: The Implementation and Improvement Facilitator role focuses on enhancing quality improvement and program management skills within the Shifting the Balance of Care portfolio. The position involves collaborating with various partners to implement programs that improve health and social care services, enabling patients to spend less time in hospitals. The role is based in Glasgow or Edinburgh with a hybrid working arrangement and is a fixed-term contract until March 2027.
Key Responsibilities:
- Develop and implement quality improvement programs in health and social care.
- Collaborate with internal and external partners to enhance service delivery.
- Focus on specific areas such as dementia, frailty, GP walk-in centres, and hospital-at-home services.
- Support the management of conditions and improve access to planned care.
- Work in a team-oriented environment that fosters individual development.
Key Skills:
- Experience in project work.
- Strong relationship-building skills.
- Interest in quality improvement within healthcare.
- Ability to work collaboratively with various stakeholders.
Salary (Rate): undetermined
City: Glasgow
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Implementation and Improvement Facilitator (Ref: 251968) Shifting the Balance of Care Portfolio £43,231 - £52,679 (Band 6) Full-time (36 hours per week) Fixed-term contract/secondment until March 2027 Edinburgh or Glasgow – hybrid working will apply for the foreseeable future
Skills
An exciting opportunity has arisen to develop your quality improvement and programme management skills. You will gain relevant experience to support career progression within improvement roles in the Shifting the Balance of Care portfolio. The team works with external and internal partners to deliver a range of quality improvement and implementation programmes that help health and social care services enable people to spend less time in hospital through:
- improved management of conditions
- improved access to planned care, and
- implementing alternative models of unscheduled care.
We Are Looking For Experienced, Enthusiastic And Positive Individuals To Be Part Of The Team That Delivers Our Quality Improvement And Implementation Support Directly To Health And Social Care Services. Our Support Offers Currently Includes
- Focus on dementia.
- Focus on frailty.
- GP walk-in centres.
- Hospital at home (adult and children services).
- Improving access to integrated care.
You will work in a friendly environment which supports individuals to develop. This is a fantastic opportunity to develop your improvement skills within Healthcare Improvement Scotland, the national improvement agency for health and social care in Scotland.
Does this sound interesting? If you have experience in project work, are good at building relationships and are interested in improvement get in touch. For an informal discussion about the post please contact Alison Seren, Senior Improvement Advisor, at alison.seren2@nhs.scot.
Closing Date: Tuesday 07 July 2026 at midnight It is anticipated that interviews will be held on Monday 20 July 2026
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