Lead Product Manager

Lead Product Manager

Industry: Food Delivery Technology / E-commerce

Work Setting: Hybrid (3 days onsite, 2 days remote)

Contract: Fixed-term (12 months)

A Lead Product Manager is required to define and deliver product strategy for partner-facing solutions within a global online marketplace. This individual contributor role is responsible for driving product innovation, leading complex cross-functional initiatives and improving the experience for restaurant and business partners through data-driven product development.

Key Responsibilities

• Define and execute the product vision and roadmap for partner-facing products and services.
• Identify opportunities to improve partner experiences by reducing operational friction and introducing innovative product features.
• Lead complex, cross-functional initiatives involving Product, Engineering, Logistics, FinTech, Sales and Customer Operations teams.
• Develop business cases and product strategies based on customer research, market trends and commercial priorities.
• Define and monitor product success metrics, using data and analytics to guide prioritisation and decision-making.
• Conduct product discovery with partners across multiple markets to identify needs and translate insights into scalable solutions.
• Prioritise product initiatives based on business value, customer impact and technical feasibility.
• Collaborate with engineering and architecture teams to ensure scalable, high-quality product delivery.
• Influence senior stakeholders and align multiple teams around strategic product objectives.
• Drive product improvements from concept through launch and ongoing optimisation.

Requirements

• Extensive experience in Product Management, preferably within marketplace, platform or B2B technology environments.
• Demonstrated success delivering new product initiatives and end-to-end product strategies.
• Strong experience leading complex cross-functional programmes without direct people management responsibility.
• Excellent stakeholder management and influencing skills at senior leadership level.
• Strong analytical skills with experience using product metrics and customer insights to guide decisions.
• Ability to work closely with engineering teams and understand technical concepts such as APIs, integrations and platform scalability.
• Experience balancing competing priorities and making strategic product decisions in fast-paced environments.
• Excellent communication, problem-solving and organisational skills.

Preferred

• Experience within two-sided marketplaces, e-commerce or digital platforms.
• Experience developing partner-facing or B2B products.
• Knowledge of product discovery frameworks, experimentation and data-driven product development.

What's on Offer

• 12-month fixed-term contract.
• Hybrid working arrangement (3 days in the London office and 2 days working from home).
• Opportunity to lead strategic product initiatives within a global technology organisation.
• Cross-functional collaboration with Product, Engineering, Operations and Commercial teams.
• Fast-paced, collaborative environment with exposure to large-scale global products.