Major Incident Manager

Major Incident Manager Location: Leeds Contract - Inside IR35 - 6 months

We're seeking an experienced Major Incident Manager to join a large enterprise environment operating within a SIAM and multi-supplier model.

Key Requirements

• Experience working within a complex enterprise environment
• Strong understanding of SIAM and multi-supplier governance
• Proven ability to lead executive-level communications during major incidents
• Experience running Major Incident Reviews and Problem Management follow-ups
• Able to work effectively with minimal onboarding
• Track record of driving service improvement and process maturity

Responsibilities

• Lead and coordinate major incidents through to resolution.
• Manage communications with senior business and IT stakeholders.
• Facilitate incident reviews and ensure actions are tracked to completion.
• Drive accountability across internal teams and third-party suppliers.

Additional Information

24x7 out-of-hours cover required approximately one week per month.

Please apply now for immediate consideration!