Programme Manager - IT Supplier Transition
Summary: The Programme Manager - IT Supplier Transition role involves leading a complex, multi-supplier contract transition programme for a key client in the North East. The position requires ownership of the end-to-end transition process, ensuring minimal disruption to live services while managing multiple suppliers. The successful candidate will have a strong background in orchestrating large-scale transitions across various IT disciplines. This is a hands-on role that demands a proactive approach to delivery and governance.
Key Responsibilities:
- Lead and deliver a multi-supplier IT Service Contract Transition programme (10 workstreams/projects)
- Act as the central orchestrator across multiple suppliers, each with their own transition teams
- Oversee transitions across infrastructure, applications, EUC and other associated services
- Own the end-to-end lifecycle: plan, mobilise, execute, and service acceptance
- Ensure controlled, low-risk transition with minimal disruption to live services
- Drive quality gates, governance, RAID and sign-off before go-live
- Manage knowledge transfer between incumbent and new suppliers
- Hold suppliers accountable and bring structure to delivery
Key Skills:
- Proven experience leading large-scale, multi-supplier transition programmes
- Delivered complex transitions across multiple disciplines (infrastructure, apps, service desk, etc.)
- Strong orchestration capability with the ability to align, challenge and direct multiple suppliers
- Experience working in SIAM or multi-vendor environments
- Deep understanding of transition lifecycle, governance, risk and quality gates
- Hands-on, self-sufficient and comfortable stepping in and taking ownership quickly
- Recent experience delivering similar programmes end-to-end
Salary (Rate): £850 per day
City: Newcastle Upon Tyne
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: outside IR35
Seniority Level: Senior
Industry: IT
Programme Manager - IT Supplier Transition
Contract | North East - 4 days per week onsite | Outside IR35
We're supporting a key North East client who are looking to engage an experienced IT Service Transition Manager to lead a complex, multi-supplier contract transition programme.
This is a critical role, focused on orchestrating the end-to-end transition of multiple IT service contracts across a number of suppliers. You'll operate at a programme level, taking ownership of delivery rather than supporting or facilitating.
The Role
Lead and deliver a multi-supplier IT Service Contract Transition programme (10 workstreams/projects)
Act as the central orchestrator across multiple suppliers, each with their own transition teams
Oversee transitions across infrastructure, applications, EUC and other associated services
Own the end-to-end lifecycle: plan, mobilise, execute, and service acceptance
Ensure controlled, low-risk transition with minimal disruption to live services
Drive quality gates, governance, RAID and sign-off before go-live
Manage knowledge transfer between incumbent and new suppliers
Hold suppliers accountable and bring structure to delivery
What We're Looking For
Proven experience leading (not supporting) large-scale, multi-supplier transition programmes
Delivered complex transitions across multiple disciplines (infrastructure, apps, service desk, etc.)
Strong orchestration capability with the able to align, challenge and direct multiple suppliers
Experience working in SIAM or multi-vendor environments
Deep understanding of transition lifecycle, governance, risk and quality gates
Hands-on, self-sufficient and comfortable stepping in and taking ownership quickly
Recent experience delivering similar programmes end-to-end
If you've led complex multi-supplier transitions end-to-end and are comfortable stepping into a challenging environment to drive delivery, Apply now!
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