Property Transformation Programme – Demobilisation Manager (Ref: 19879)

Job Summary: These positions are based nationally.

Job Description

Position: Property Transformation Programme – Demobilisation Manager

Location: National

Band: SEO

Contract Type: Fixed Term 12 Months

Overview

The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best.

We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently.

Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ).

Our remit brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm’s Length Bodies.

MoJ Property provides specialist services including Facilities Management, Health and Safety, Fire Safety and Security, Technical Design expertise, and Sustainability.

Additionally, we have business management teams supporting the entire Directorate and each of our partners is supported by Account Management teams.

We oversee a substantial portfolio which consists of properties valued at £9.3bn for the MoJ alone.

We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and encourage our people to join the GPP.

We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a Directorate.

We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.

Please note that

external candidates will be offered Fixed Term contracts for 12 months with the possibility of an extension (subject to funding), existing Civil Service employees will be onboarded on loan or secondment terms and conditions.

If you are a civil servant on a permanent contract and you are successful, we will discuss with your current line manager to put in place a loan or secondment from your current position.

If you are currently a lower grade than the one you have applied for, you will be given a Temporary Responsibility Allowance.

Team Overview

The Demobilisation Team sits in the Property Transformation Programme.

The team is responsible for managing, planning and delivering the mobilisation of new Total Facilities Management/Workplace Services Management contracts, and demobilisation of the current FM contracts.

The Demobilisation Manager will be managed by a Senior Demobilisation Manager and will not have line management responsibilities.

Role Purpose

The Demobilisation Manager leads the planning and delivery of complex Facilities Management (FM) contract exits across the MoJ estate.

Operating within the Property Transformation Programme, this role ensures that the transition from outgoing to incoming suppliers is strategically managed, compliant with contractual obligations, and minimises disruption to operations.

The postholder must bring a strong grasp of FM operational delivery, contract management, and supplier relationship management, particularly in a government or secure estate environment.

Responsibilities will include the following:

• Lead the demobilisation of outgoing Hard and Soft FM contracts in line with agreed programme timelines.
• Oversee service continuity and ensure alignment with mobilisation and operational readiness of new suppliers.
• Maintain focus on operational delivery standards and ensure key services remain safe, statutory-compliant, and functional during exit periods.
• Interpret and apply contract terms from NEC3 Term Service Contracts and MoJ-specific requirements.
• Monitor supplier performance against end-of-term obligations, manage non-compliance and escalate risk where necessary.
• Ensure auditable closure of contracts including TUPE, asset registers, data handover, and performance reconciliation.
• Act as the lead interface with incumbent FM providers, ensuring clarity of demobilisation scope and expectations.
• Foster strong working relationships with internal stakeholders, mobilisation leads, commercial teams, operational property leads, and the Workplace Services Management (WSM) provider.
• Support SRM principles by enabling fair, transparent and constructive engagement with outgoing suppliers during transition.
• Identify, assess and manage risks to service delivery throughout the demobilisation period.
• Develop contingency plans to address delays, underperformance or unforeseen exit challenges.
• Escalate issues affecting the continuity or safety of operations across the secure estate.
• Provide regular reports, metrics and status updates to the Senior Demobilisation Manager and programme boards.
• Ensure consistent use of demobilisation checklists, logs, trackers and exit plans in accordance with programme governance.
• Capture and share lessons learned and contribute to continuous improvement of FM transition processes.

Essential Skills and Experience

• Excellent interpersonal and communication skills with proven experience in supplier relationship management within FM. (Assessed via Statement of Suitability and CV)
• Confident interpreting technical FM data and applying operational knowledge to service transition scenarios. (Assessed via Statement of Suitability and CV)
• Significant experience delivering FM operational services or overseeing supplier performance in complex, multi-site estates. (Assessed via Statement of Suitability and CV)
• Proven track record in managing outsourced FM contracts, with a clear understanding of the operational and contractual interdependencies. (Assessed via Statement of Suitability and CV)

Essential Government Property Profession (GPP) Technical Skills

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession.

This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken.

However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice.

Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels.

Details of the GPP Career Framework can be found at:

This role is a Facilities Management role at Practitioner level.

Technical skills in Facilities Management of Customer & Client Service, Analytical Decision Making, Sustainable Practice and Commercial Acumen are sought – these are described in the GPP Framework.

The following Technical Skills (and levels) will be tested during the interview process: Customer & Client Service (Practitioner) Analytical Decision Making (Working) Sustainable Practice (Working) Commercial Acumen (Practitioner)

Desirable:

• Understanding of contract management in a public procurement context, particularly NEC3/NEC4 and CCS frameworks.
• Demonstrated experience of working within secure or regulated government environments (e.g., MoJ, NHS, Defence, Education).
• Strong organisational skills and ability to manage multiple priorities across diverse stakeholder groups.
• Experience in managing demobilisation or mobilisation of outsourced FM contracts.

Please note that

whilst we don’t assess or score ‘desirable’ criteria, we may consider evidence provided that demonstrates meeting the desirable elements of the role, only after essential criteria is assessed and where there is a need to differentiate between closely scored candidates.

Travel Requirements

The role will involve ad hoc site visits and monthly face to face team meetings with overnight stays.

Application Process: You will be assessed against the Civil service success profiles framework.

Sift Stage

Please refer to the ‘Skills and Experience’ section above which details how each of the essential criteria will be assessed.

Experience

Please provide a 750-word Statement of suitability demonstrating why you are the right candidate for the role, that you have the skills and experience to perform the duties and responsibilities, your answer should refer to the essential criteria outlined above.

Please provide an anonymised copy of your CV

A full sift will be completed on the statement of suitability and CV.

Candidates invited to interview

Please note that interviews will be carried out online vis MS Teams.

During the interview, we will be assessing you using Strength and Technical questions from the Success Profiles framework: Technical You Will Be Asked Questions Relating To The Government Property Profession (GPP).

The GPP Technical Skills (and Levels) Listed Below Will Be Tested During The Interview Process:

• Customer & Client Service (Practitioner)
• Analytical Decision Making (Working)
• Sustainable Practice (Working)
• Commercial Acumen (Practitioner)

Strengths: You will be asked strength-based questions at interview.

If you would like any further information about the role, please contact: PTPDemobilisation@justice.gov.uk

Position: Property Transformation Programme – Demobilisation Manager

Location: National

Band: SEO

Contract Type: Fixed Term 12 Months

You Will Be Asked Questions Relating To The Government Property Profession (GPP).

The GPP Technical Skills (and Levels) Listed Below Will Be Tested During The Interview Process: Customer & Client Service (Practitioner) Analytical Decision Making (Working) Sustainable Practice (Working) Commercial Acumen (Practitioner)

Strengths: You will be asked strength-based questions at interview.

If you would like any further information about the role, please contact: PTPDemobilisation@justice.gov.uk

Person specification: Please Refer To Attached Job Description

Technical skills

We'll assess you against these technical skills during the selection process: Customer & Client Service (Practitioner) Analytical Decision Making (Working) Sustainable Practice (Working) Commercial Acumen (Practitioner)

Alongside your salary of £42,914,

Ministry of Justice contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides

Access to learning and development

A working environment that supports a range of flexible working options to enhance your work life balance

A working culture which encourages inclusion and diversity

A Civil Service pension with an employer contribution of 28.97%

Annual Leave

Public Holidays

Season Ticket Advance

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.

Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles, and will assess your Strengths, Experience and Technical skills.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles, and will assess your Strengths, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed.

The level of security needed is security check.

People working with government assets must complete baseline personnel security standard checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed.

The level of security needed is security check.

Nationality requirements

This Job Is Broadly Open To The Following Groups: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS), nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities.

As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities.

As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found.

To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.: Once this job has closed, the job advert will no longer be available.

Contact point for applicants

Job Contact : Name : SSCL Recruitment Enquiries Team

Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Telephone : 0345 241 5359

Recruitment team Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles.

If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL in the first instance.

If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission.

For further information on bringing a complaint to the Civil Service Commission please visit their web pages.