Interim Revenue and Benefits Manager
Summary: The Interim Revenue and Benefits Manager role involves overseeing the daily operations of the Revenues & Benefits service within a local authority, ensuring effective performance against key performance indicators (KPIs). This position requires strong leadership to maintain service stability and support financial oversight. The role is predominantly remote and is expected to last between 6 to 9 months. The successful candidate will work closely with senior stakeholders to achieve operational goals.
Key Responsibilities:
- Oversee a high-volume Revenues & Benefits service, including Council Tax, Business Rates and Benefits
- Take ownership of service performance, ensuring KPIs and collection targets are met
- Provide day-to-day leadership to teams, maintaining service stability and customer focus
- Support income performance, financial oversight and risk management
- Work closely with senior stakeholders, including the Head of Service and external partners
Key Skills:
- Strong experience within a local authority Revenues & Benefits environment (essential)
- Proven track record of managing service performance and KPIs
- Confident operational leader with the ability to manage a busy frontline service
- Predominantly remote role Local authority experience is essential.
Salary (Rate): Day Rate GBP
City: Hertfordshire
Country: UK
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Your new company
Local Government Sector
Your new role
Interim Revenue and Benefits Manager
6-9 Months
East of England
Inside Scope
Day rate
What you'll need to succeed
Revenues & Benefits Manager (Remote)
PurposeTo oversee the day-to-day delivery of the Revenues & Benefits service, ensuring strong operational performance and consistent delivery against key PIs. This role provides stable leadership, enabling the Head of Service to focus on wider strategic priorities.
Key Responsibilities
- Oversee a high-volume Revenues & Benefits service, including Council Tax, Business Rates and Benefits
- Take ownership of service performance, ensuring KPIs and collection targets are met
- Provide day-to-day leadership to teams, maintaining service stability and customer focus
- Support income performance, financial oversight and risk management
- Work closely with senior stakeholders, including the Head of Service and external partners
Requirements
- Strong experience within a local authority Revenues & Benefits environment (essential)
- Proven track record of managing service performance and KPIs
- Confident operational leader with the ability to manage a busy frontline service
- Predominantly remote role Local authority experience is essential.
What you'll get in return
Flexible working options available.
What you need to do now
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