ServiceNow Admin/Developer-Remote

Summary: The ServiceNow Admin/Developer role requires a candidate with deep technical expertise in the ServiceNow platform, focusing on Integration Hub, Mid Server configuration, and CMDB data modeling. The position involves working directly with clients to translate technical requirements into scalable solutions and leading ServiceNow engagements from start to finish. Responsibilities include designing integrations, managing MID Servers, and providing technical guidance to junior consultants. The role is remote and emphasizes best practices in technical solutions and data integrity.

Key Responsibilities:

• The ideal candidate will possess deep technical expertise in the ServiceNow platform, particularly in Integration Hub, Mid Server configuration, and CMDB data modelling and populating.
• You will work directly with clients to understand their technical requirements and translate them into robust, scalable, and maintainable solutions.
• Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
• Lead the technical design and development of ServiceNow integrations with various enterprise systems (e.g., HRIS, ERP, Monitoring Tools, Cloud Platforms).
• Utilize ServiceNow Integration Hub for building and managing complex integration workflows.
• Develop and implement integrations using various methods including REST/SOAP APIs, JDBC, scripting (JavaScript, PowerShell), and other integration patterns.
• Provide expertise in data mapping, transformation, and error handling for integrations.
• Design, configure, deploy, and manage ServiceNow MID Servers for facilitating communication between ServiceNow and internal networks.
• Troubleshoot MID Server connectivity, performance, and security issues.
• Ensure MID Server best practices are followed for high availability and load balancing.
• Serve as a subject matter expert in CMDB design, implementation, and maintenance.
• Develop and extend CMDB data models, CI classes, and relationships based on client requirements.
• Configure and optimize ServiceNow Discovery and Service Mapping to populate and maintain the CMDB.
• Implement CMDB health dashboards and governance policies to ensure data accuracy and integrity.
• Develop and maintain robust PowerShell scripts for automating various IT operations, data manipulation, system integrations, and CMDB population tasks.
• Integrate PowerShell scripts with ServiceNow workflows and orchestrations.
• Provide expertise in PowerShell best practices, error handling, and security.
• Work closely with Solution Architects and clients to translate business requirements into technical specifications and viable ServiceNow solutions.
• Provide technical guidance and mentorship to junior consultants and client technical teams.
• Lead technical workshops and design sessions.
• Ensure all technical solutions adhere to best practices, security standards, and performance requirements.
• Create comprehensive tech

Key Skills:

• Deep technical expertise in the ServiceNow platform, particularly in Integration Hub, Mid Server configuration, and CMDB data modeling.
• Experience in leading ServiceNow engagements end to end.
• Proficiency in designing and developing ServiceNow integrations with enterprise systems.
• Knowledge of REST/SOAP APIs, JDBC, and scripting (JavaScript, PowerShell).
• Expertise in data mapping, transformation, and error handling for integrations.
• Experience in configuring and managing ServiceNow MID Servers.
• Ability to troubleshoot connectivity, performance, and security issues related to MID Servers.
• Subject matter expertise in CMDB design, implementation, and maintenance.
• Experience in developing and extending CMDB data models and relationships.
• Proficiency in configuring ServiceNow Discovery and Service Mapping.
• Experience in developing and maintaining PowerShell scripts for IT operations.
• Ability to provide technical guidance and mentorship.
• Strong communication skills for working with clients and technical teams.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT