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Repairs Planner Scheduler
Summary: The Repairs Planner Scheduler role involves planning and scheduling works for tradespeople in a construction or social housing setting. The position is based in Swadlincote and offers a temporary ongoing contract with the potential for permanent employment. The ideal candidate will have experience in dispatching engineers and providing excellent customer service. The role requires effective communication and organizational skills to manage repairs and maintenance efficiently.
Key Responsibilities:
- Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
- Understanding Construction skillsets and geographical locations to effectively book works for residents
- Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
- Supporting the delivery of an excellent customer care service
- Responding to emergency property repairs in a calm manner
- Dealing with property maintenance complaints and referring to wider team
Key Skills:
- Planning/Scheduling tradespeople in a Construction/NHS/New Build or Social Housing setting
- Used CRM systems and MS Office packages
- Experience dealing with reports and claims of Damp and Mould (Desired)
Salary (Rate): £18.86 hourly
City: Swadlincote
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: Other
Detailed Description From Employer:
Repairs Planner Scheduler
Swadlincote - Office based
£16.90 - 18.86 Umbrella
Temporary ongoing contract/ Temporary to permanent
Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our East Midlands based client on an initial temporary basis, with the potential for a permanent contract
Daily duties of the Repairs and Maintenance Planner consists of:
- Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
- Understanding Construction skillsets and geographical locations to effectively book works for residents
- Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
- Supporting the delivery of an excellent customer care service
- Responding to emergency property repairs in a calm manner
- Dealing with property maintenance complaints and referring to wider team
Essential requirements of the Repairs and Maintenance Planner:
- Planning/Scheduling tradespeople in a Construction/NHS/New Build or Social Housing setting
- Used CRM systems and MS Office packages
- Experience dealing with reports and claims of Damp and Mould (Desired)
If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
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