Summary: The Sales Coordinator role at a global automotive company in Peterborough involves supporting sales and order-to-delivery processes. This position serves as a crucial link between customers and dealers, ensuring effective communication and management of subscriptions, leases, and orders. The role requires accuracy and coordination in a complex global environment.
Key Responsibilities:
- First point of contact for customer and dealer queries.
- Coordinate subscriptions, lease replacements, and order updates.
- Support end-to-end order-to-delivery flow.
- Maintain accurate records and ensure data/process compliance.
- Enable customer engagement in new electric machine solutions globally.
Key Skills:
- Ability to investigate order/customer issues and drive resolution.
- Accurate data entry, tracking, and record maintenance.
- Clear, structured written and verbal stakeholder communication.
- Salesforce (CRM exposure beneficial but not essential).
- Order management, sales support and coordination experience.
- Customer service or account support background.
Salary (Rate): £25.50 Hourly
City: Peterborough
Country: UK
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Location: Peterborough
Rate: 25.50 Umbrella (Inside IR35) or 18.50 PAYE
Duration: 6 months
We are looking for a Sales Coordinator to support sales and order-to-delivery processes at a global automotive company in Peterborough.
This role is a key link between customers and dealers globally, helping to manage communication and ensure smooth handling of subscriptions, leases, and orders. Sales Coordinators will operate in a complex global environment where accuracy and coordination are essential.
Responsibilities:
- First point of contact for customer and dealer queries.
- Coordinate subscriptions, lease replacements, and order updates.
- Support end-to-end order-to-delivery flow.
- Maintain accurate records and ensure data/process compliance.
- Enable customer engagement in new electric machine solutions globally.
Requirements:
- Ability to investigate order/customer issues and drive resolution.
- Accurate data entry, tracking, and record maintenance.
- Clear, structured written and verbal stakeholder communication.
Desirable:
- Salesforce (CRM exposure beneficial but not essential).
- Order management, sales support and coordination experience.
- Customer service or account support background.