Summary: The Salesforce Enterprise Architect role requires extensive experience in Salesforce, particularly with the Public Sector Cloud (PSS) implementation. Candidates should possess a minimum of 14 years of overall experience, with at least 3 years in the public sector or Energy & Utilities domain. The position involves leading business process redesign and collaborating with clients to develop CRM strategies and solutions on the Salesforce platform.
Key Responsibilities:
- Lead business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
- Assess customers' business requirements and co-create the future vision for success mapped to Salesforce solutions.
- Provide domain expertise and guidance to define solutions for customers on the Salesforce 360 platform.
- Collaborate with Technical Architects, project teams, and implementation partners to determine solution details and value of proposed architecture.
- Review and provide guidance on design and infrastructure blueprints, proactively identifying potential issues or risks.
- Be the Trusted Digital Transformation Advisor for customers and deliver business process innovation workshops.
- Work with clients to build out their CRM strategy and roadmap, enabling quick wins and longer-term strategic goals.
- Design and optimize business processes and integrate them across disparate systems.
- Comfortable working with complex business requirements and help configure the desired solution.
- Solid verbal, written, presentation, and interpersonal skills.
Key Skills:
- Extensive experience as an Enterprise Architect with Salesforce.
- 1-2 years of experience in PSS.
- 14+ years of CRM experience, with a minimum of 3 years in public sector or Energy & Utilities domain.
- Experience with PSS cloud and understanding of GDS.
- CRM/Salesforce solution experience is a plus.
- Detail-oriented with the ability to learn new concepts and technologies rapidly.
- Ability to collaborate as part of a team to solve business and technical problems.
- Proven ability to design and optimize business processes.
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
- Must have skills : Salesforce extensive experience as Enterprise architect and PSS (Salesforce Public Sector Cloud) implementation experience is mandatory requirement.
If the candidate has 1-2 years of exp in PSS that should be fine and overall experience should be 14+ as we are looking for EA role.
JD:
- 14+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain
- Must have worked on PSS cloud and good to have GDS understanding.
- CRM/Salesforce solution experience is a plus
- Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Solid verbal, written, presentation and interpersonal skills
- Ability to collaborate as part of a team to solve business and technical problems
- Be the Trusted Digital Transformation Advisor for our customers
- Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops.
- Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
- Assess customers business requirements, co-create the future vision for success and map to Salesforces solutions
- Give input to customers target architecture, phasing, roadmap and transition architecture
- Provide domain expertise and guidance to define solution for the customers on the salesforce 360 platform
- Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveraging Salesforce Platform and supporting technology
- Comfortable working with complex business requirements, design, and help configure the desired solution.
- Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture
- Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks